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The best evidence that could be considered is a recent sale price of your property. The next best thing is recent sale prices of properties that are similar to yours in size, style, age and location. The closer in similarity and proximity, the better the evidence. Another type of evidence that is considered is a recent appraisal of your property.
The assessor visits owners each year that have obtained building permits for new construction of their property. Assessors measure, list and value these properties to calculate new growth for each year. New construction is calculated for the months of July 1 - June 30 of each year.Assessors also process all motor vehicle abatement requests.
1. In Person by coming into City Hall at 59 Court Street, City Clerk’s Office, 2nd floor, and requesting it in person.
2. By mail by sending a request to
City Clerk's Office59 Court StreetWestfield, MA 01085.
Please include in the request the name, the date of the birth, death, or marriage; and also send a self-addressed stamped envelope where you would like the certificate sent back to. The fee is $10.00 per copy, please make check payable to the City of Westfield for the appropriate amount.
3. Online by using our online payment center.
City Clerks Online Payment Center
The City Clerk's Office does not offer notary services to the public.
1. In Person by coming into City Hall at 59 Court Street, City Clerk’s Office, 2nd floor.
2. Online by using our online payment center. We will be notified via email as soon as payment is made and will release the permit the same day. For more information: City Clerks Online Payment Center
If you are unable to email or provide a digital copy, please submit 2 hard copies of all documents.
Remember to send one copy of all your documents to the Department of Environmental Protection at:
The Department of Environmental Protection Wetlands Division 436 Dwight Street Springfield, MA 01103
Westfield Wetlands Protection Ordinance
Download Conservation Ordinance 1109
The process of Emergency Management is to identify and possibly avoid emergency events, prepare for events should they happen, to assist in the response and recovery to an event. Local Emergency Management agencies often work in conjunction with state or federal agencies.
As an example, Westfield Emergency Management would not be the ones to rescue people trapped by flood waters but would rather help organize, deploy and support those rescuers.
If it involves work to be performed within days the issue is a repair which should be directed to the Department of Public Works.
If the work involved is extensive and needs to be corrected in time it is an improvement and needs to be included in the longer term program. Please review the Programs page. If it is not identified notify the City Engineer.
Update - Due to COVID-19, the Fire Prevention Deputy has been reviewing plans electronically. The plans still need to be marked where the detectors will be installed prior to the plan review. Please email the plans to email@example.com. If you have questions regarding this new procedure, please send your questions to the same email address.
The Fire Department requests 2 sets of plans of your new construction and/or house renovation. Prior to Fire Department review, both sets of plans must have the smoke, carbon, and heat detector locations clearly marked as to where the detectors will be installed. The plans should include every level of the house including basement. For houses undergoing renovation, the plans must include the original house floor plan in addition to the renovation and/or addition. The structure dimensions and gross floor square footage should also be indicated. Payment for the plan review will be collected once the plans have been approved and are ready to be picked up. The cost for the plan review is $.02 per square foot with a minimum of $40.
The office accepts exact cash or a check made payable to the City of Westfield. Credit cards and debit cards are not payment options in the office.
A link is available on the "Smoke Detector" and "Fire Prevention & Permits" webpages to pay for Annual Inspections, Quarterly Inspections, Smoke Detector Inspections & Re-inspections and Plan Review fees with an electronic check, credit or debit card. (Processing fees do apply and the amount varies.)
Update - Due to COVID-19, we are currently scheduling smoke detector inspections over the phone rather than in person. Please call (413) 572-6330 or (413) 572-6307 to make the appointment. We are available from 8:30 a.m. to 4:30 p.m. Monday through Friday to take your phone calls. We are still requesting the appointment be made 2 to 3 weeks prior to your scheduled closing date.
Payment is currently being collected at the time of the appointment in the form of a personal check, bank check or money order only and made out to the City of Westfield. Cash cannot be accepted.
We are now offering credit card, debit card or an electronic check as a payment option for smoke detector inspections and re-inspection fees. Visit the Smoke Detector webpage for more information and the link to UniPay.
You will need to remove the smoke detectors from their bases to see the information on the back of the detectors. There should be a sticker or a stamp with the manufacturing date. For example, the date may be listed as "2013 Nov. 05". If you are unable to find a date located on the back of the detector, then the detector is very old. As smoke detectors age, the detector also turns yellow. Smoke detectors need to be replaced if the date is over 10 years old.
The Parks and Recreation department is located at 4 Holcomb Street Westfield, MA off Court Street. Look for the signs on Court Street. The last left before the Baystate-Noble Hospital in a cream color sided building. Office phone is 572-6263.
No, all registrations must be completed with full payment. Register on online at WESTFIELDMAPARKSREC.COM or mail in form from brochure, use the drop or stop in the Parks and Recreation office 4 Holcomb St.
Most of the programs we can accommodate your request unless it requires a tryout or skills assessment. Please put your request on line or on the registration form.
Yes. Some programs fill up quickly. If they are full you will be added to the wait list.
Yes, the request must be received three working days before the program starts. A $10.00 cancellation fee applies. You must complete a vendor form and send along a letter requesting why you want a refund. Refunds take three weeks to process. You can always keep a credit on your household for future programs. Once you have placed a credit on your household you cannot transfer it back to a refund.
We don’t want to have any child left behind due to economic setbacks. The department has a Scholarship Fund to help. The fund will subsidize the program fee for a youth participant 17 years of age or younger or a student in High school. See Scholarship form and requirements.
Yes. The department has always had a policy of first come first serve. When an opening comes up we call those on the waiting list.
Yes. The Park and Recreation department has a program in the summer called Adventure Zone. Full childcare Ages 5-12 a full day camp. Hours 7:30 a.m. - 5:30 p.m. Participants bring a lunch with ice pack or cooler, water and snacks. Call the department with any questions or attend our parent meeting listed in our brochure. All payments are due the Friday before each Monday online or in person. The staff does not accept payments for the program, only field trip payments. A newsletter will go out each week letting you know what field trips are scheduled. Adventure Zone will offer a rich program experience for participants. Activities include, but not limited to arts and crafts, sports, tournaments, field trips, swimming once a week, guest speakers and visits to the spray park.
The department will advertise for Seasonal positions in Westfield Newspaper. Positions are also listed on the Personnel City Website.
Yes youth can volunteer during the summer only. Call the department for a Volunteer Packet and list where you would like to volunteer. Some programs are looking for coaches. If you want to coach your child’s team please write it on your registration form. All volunteer coaches require a CORI/SORI Criminal Back ground Check and read then sign the Conflict of Interest Law form.
The department has a scholarship Fund. All donations are made payable to: Parks and Recreation Scholarship Fund or “Add Up” on line or on your registration form.
Under permits use of areas parks and facilities. You will need to call the office at 572-6263 well in advance to get your name on the next agenda for approval by the commission. And drop-off use of area permit to the parks and recreation office. 4 Holcomb St. Please keep in mind, we have a once a month commission meeting.
Contact us at the Parks and Recreation Department at 413-572-6263. We replace all flags in parks each spring in May. If you see a torn flag in a park please call us in the office.
We do not reserve the areas, however you can plan a birthday party, Please keep in mind, that other younger children will be at the park and will wonder why they cannot have any cake or ice cream. Please pick up trash and wash tables down after the event. Please inform your guest’s parent/guardians, that there is no smoking or alcohol allowed at any playground or park per city ordinances. Thank you!
Yes, you may as long as the owners’ of the dogs pick up after them using the dog dispensers. Please pick up any trash after the event and remind all other owners of the rules before entering the gate - including no smoking, or alcohol allowed per city ordinance. Thank you!Dog Park Rules and GuidelinesUpon entering the dog park, you agree to follow the safety rules and guidelines for the dog area:
Please visit our Jobs Opportunities page to see what our current openings are. You must complete an application to be considered for any job with the City of Westfield.
For routine, non-emergency situations that do not require immediate assistance. Some examples include calling for a copy of an already filed police inquiry, phone number, parade times, etc. Utilize local web site resources including Mass 2-1-1 for general information requests.
When calling from a traditional land line phone in Westfield, your call will be routed directly into our 9-1-1 Center. If you dial 9-1-1 from a cell phone, the call is routed by cell tower location information to the 9-1-1 center you are physically located at the moment.
New Tree Planting Information
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This system is used by the City of Westfield Emergency Management, Police, Fire, Dispatch, Public Works and Public Health. It will be utilized to notify residents of major emergencies within the City or things which may create a major disruption to the City.
The Rave Alert / Smart 911 system is NOT connected to the school’s system which is designed to notify parents of events impacting the school system or broadcasting information they feel parents should know.
The City will NOT utilize Rave Alert/ Smart 911 for non-emergency related activity. You will not receive calls about a parade, fireworks, trash pickup, or events on the green. These types of notices will come from the City Website if you have signed up for alerts there.
There are different systems due to the various reasons that departments in the City may need to notify citizens. We specifically separate Emergency notifications for there are many residents with no children in the school system, thus they do not want to receive school alerts. There are many citizens who choose not to receive non-emergency alerts. Many citizens choose only to be notified of emergency situations.
To sign up, go to the link below: https://www.smart911.com/smart911/ref/reg.action?pa=westfieldma
The system is capable of providing a lot of assistance to citizens based on information gathered. When we do future upgrades, information you have entered can be received if you make a 911 call from your registered phone. You do not have to enter everything now or even later if you choose not to, just your basic information such as your cell phone number and email address provides enough information to be notified.
Yes, your information is secure and it is not shared. It is only in the system for alert notifications through Rave Alert / Smart 911.
When you receive a call from the system, it will be a City of Westfield Emergency Management number. There will be an alert message sent and once you receive the first message, you can capture the number and load it in your phone and label it so you know that it came from the City of Westfield Rave Alert / Smart 911 system.
The City was utilizing an emergency notification system called Rapid Notify. Rave purchased this company and to be more state of the art and robust, they have asked their customers to move over to the Rave Alert Notification System. We chose to stay with Rave due to their quality of service, price point, and general feedback shared by other communities. Rave is one of the leading systems used in the Commonwealth of Massachusetts.
If you have additional questions, you may contact the Emergency Management Director at (413) 568-1222. Leave a message and he will call you back, or you may email firstname.lastname@example.org
There are several programs offered by both the Federal Government through the VA, and by the City of Westfield and the Commonwealth of Massachusetts that provide financial assistance to qualifying veterans and/or their surviving spouse/dependents. Please call our office at 413-572-6247 to make an appointment.
Please CLICK HERE to go to the VA Surviors' and Dependents' Educational Assistance website.
Please CLICK HERE to determine if you are eligible for Chapter 115 benefits.
The number of gallons used is then multiplied by the rate of $2.95 per thousand gallons used. This will give you the dollar amount for the actual water consumed.
To that amount, there is a base charge amount for the size of the meter in your home. The typical size meter for a residential home is 5/8", which has a $20.50 base charge.
The water consumption charge is added to the base charge to determine the water charge on your Combined Utility Bill.
These samples are taken to a commercial laboratory for testing. The results are available in the Consumer Confidence Report (CCR) which is sent to every home on an annual basis or can be obtained at the Water Resources Department main office at 28 Sackett Street.
If you have questions regarding unpaid bills, please call the Collector's Office at (413) 572-6229.
If you think the water or sewer portion is incorrect, call the Water Resources Department main office at (413) 572-6269.
If you think the waste management or stormwater portion is incorrect, call the Public Works Department office at 572-6226.
If water is left on in the house during cold weather and the heat is lower than normal, then a water line may freeze. This can result in severe damage to your home and belongings. You are also responsible for any damage to the water meter due to freezing.
If an attorney is not involved or there are other extenuating circumstances, please call the Water Resources Department at (413) 572-6243 to make sure that we know there is a change in ownership.
All water bills that remain unpaid are subject to a water lien being placed on the property.
Some of the newer homes have a radio read transmitter box on the outside of the house that allows the meter reader to just walk by the house and the equipment will automatically pick up the read. This means that the meter reader does not have to go on that property.
The meter reader generally does not have to go inside your house to obtain a meter reading. Occasionally, the meter reader might have difficulty obtaining a good read. On those occasions, the meter reader will knock on the door to ask if he can go inside to obtain a read or, if the homeowner does not appear to be home, he will leave a card on the door stating that the homeowner needs to call the office.
Do not ever let anyone into your home without asking for proper identification. All employees of the Westfield Water Resources Department carry identification badges. If you're still in doubt, please call the Water Resources Department Office at (413) 572-6243 and we will let you know if our meter readers are reading in your area.
Appointments can by made by calling 413-572-6241, or sending an email.